Aviation Safety and Human Performance

Contact Training Department

Diana Lünse
Diana LünseHead of Training
+49 30 45803177training@airsight.de

As Aviation recovers from the global pandemic, Airports are in a race to recruit new personnel, retrain and update existing members as global traffic increases rapidly. This is exposing the industry to new threats that leave it and its teams exposed to increased risk that can be highly costly both financially and to damage or harm. In this highly enjoyable, engaging course the trainer will demonstrate how to identify Human limitations in safety critical environments and how to mitigate those threats to improve safety, efficiency and the team’s morale. This course is deal for all levels of experience in the Aviation industry and the greatest benefits can be realized when Senior Management attend alongside front line workers.

Course Details

Location:Berlin
Language:English
Date:27.10. - 28.10.2025
Duration:2 days
Provider:airsight GmbH

Course Fee

The course fee includes the registration, training material and examination. For non-virtual courses, coffee breaks and business lunch are also included.

1.600,00 EUR
excl. VAT
1.440,00 EUR
incl. VAT
1.713,60 EUR

For courses in Berlin:

All customers will be charged 19% VAT.

The final price will be shown on your invoice.

Please note: If you want to register several particpants from your company but need a single invoice for each, please register each of them seperately.

Course Content

Just some of the subjects covered in the course include:

Human limitations

  • Stress
  • Fatigue
  • Situational awareness / capacity

Safety Management Systems SMS

  • How SMS integrates with Human Factors
  • Establishing effective SMS

CRM in a safety critical environment

  • Leadership
  • Teamwork
  • Communication

Crisis Management

  • Managing change 
  • Structures
  • Preparedness 

Embedding Human Factors in your department

  • Structures
  • Just culture
  • Learning culture

Trainer

Mark Taylor

Mark is an Airbus A320 Captain for a major flag carrier Airline, with 11,000 flying hours and 15 years experience working in Aviation. During this time, he has held positions in Flight safety, taking responsibility for embedding Safety Management Systems (SMS) as well as completing Flight operations safety audits and risk assessments to ensure compliance. Also, Mark has taken responsibility for delivering mitigation strategies to manage risk.

Mark's key area of expertise is Human Factors where he has written and delivered numerous courses to support Aviation and Healthcare with developing and monitoring a 'no blame culture.' An extensive knowledge of Flight operations and Safety Management, coupled with front line flying experience enables Mark to offer innovative, efficient and highly effective solutions.

Target Group

  • Civil Aviation Authority personnel
  • Civil Aviation Authority instructors and assessors
  • Aerodrome inspectors
  • Aerodrome accountable managers
  • Aerodrome operations managers
  • Aerodrome maintenance managers
  • Aerodrome engineers and planners
  • Aerodrome safety managers and human factors specialists
  • Aerodrome quality and compliance managers
  • Aerodrome trainers
  • Aerodrome services contractors
  • Aerodrome ground-handling contractors
  • Providers of apron management services

Course Location

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Organisational Details

The course hours are scheduled as follows:

first training day:  10:00 am - 5:00 pm
last training day:    8:00 am - 4:00 pm

Coffee breaks and business lunch are included in the course fee. At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognised throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more

Course Details

Location:In-house
Language:English
Duration:2 days
Provider:airsight GmbH

Course Content

Just some of the subjects covered in the course include:

Human limitations

  • Stress
  • Fatigue
  • Situational awareness / capacity

Safety Management Systems SMS

  • How SMS integrates with Human Factors
  • Establishing effective SMS

CRM in a safety critical environment

  • Leadership
  • Teamwork
  • Communication

Crisis Management

  • Managing change 
  • Structures
  • Preparedness 

Embedding Human Factors in your department

  • Structures
  • Just culture
  • Learning culture

Trainer

Steve Garrett

Steve is a safety trainer and consultant with more than 30 years of experience in the aviation industry. In recent years Steve has been supporting airsight by conducting together large studies on behalf of EASA (e.g. “study on the regulation of ground de-icing and anti-icing services”), and by delivering training on the new EU Regulations and EASA Rules for aerodromes, authorities and organisations; including, certification, management systems, accountabilities for senior management, requirements for Authority Inspectors, human factors and operations. As a professional psychotherapist Steve has developed and conducted Human Factors training courses as well as stress and anger workshops. In addition, he has been a regular contributor to the SKYbrary website, and contributed to several EUROCONTROL safety programmes. As well as designing and delivering SMS training worldwide, Steve represented Europe's regional air operators, manufacturers and aerodromes in operational and safety matters within the JAA and during the emergence of EASA. Furthermore, Steve has more than 4,000 hours as a navigator with the Royal Air Force.

Target Group

  • Civil Aviation Authority personnel
  • Civil Aviation Authority instructors and assessors
  • Aerodrome inspectors
  • Aerodrome accountable managers
  • Aerodrome operations managers
  • Aerodrome maintenance managers
  • Aerodrome engineers and planners
  • Aerodrome safety managers and human factors specialists
  • Aerodrome quality and compliance managers
  • Aerodrome trainers
  • Aerodrome services contractors
  • Aerodrome ground-handling contractors
  • Providers of apron management services

Organisational Details

airsight offers this training course on request, worldwide. At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognised throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more